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Pinnacle 2023 Customer Experience Award

Praha Village is proud to announce that we have received the Pinnacle Customer Service award! This is an honor to receive this award as we were scored in the top 15% of senior care in the nation.

Congratulations to all of our staff at Praha Village for your outstanding work! This highlights what we are doing for Independent Living, Assisted Living, and Memory Care in New Prague, MN.

We were recognized Best In Class for the following categories:

  • Overall Satisfaction
  • Personal Care
  • Cleanliness
  • Response to Problems
  • Dignity and Respect
  • Communication
  • Safety and Security
  • Recommend to Others
  • Overall Customer Experience

About Pinnacle Quality Insight

A customer satisfaction measurement firm with 26 years of experience in senior care and senior living, Pinnacle conducts over 150,000 phone surveys each year, working with over 2,500 care providers in all 50 US states, Canada, and Puerto Rico.

About Us

Praha Village is a Cassia community, with a mission to foster fullness of life for older adults in the spirit of Christ’s love. Cassia provides independent and assisted living communities, memory care, skilled nursing care centers, short-term rehabilitation centers, adult day programs and a variety of community-based services for older adults across five states.

Senior Living Developer Makado Places Premium on Intelligent Design

By Tim Mullaney | July 22, 2019

After more than two decades on the financing side of senior living with Piper Jaffray, Mark Appelbaum founded development firm Makado Group in 2012. The Minneapolis-based company recently opened its second senior living community and is gaining momentum on a pipeline of future projects.

Makado designed Praha Village